Here’s our rules of play so that everyone can enjoy Adventure Play Town in a safe and happy way. All customers purchasing a ticket are accepting the following terms & conditions.
Sessions are 90 minutes, giving enough time to enjoy your play session without being rushed. Towards the end of the 90 minutes, we will indicate it’s time to get ready to leave.
Each area is reset and cleaned before the next session, ensuring a clean and consistent play experience.Visitors are asked to arrive no sooner than 5 minutes before the start of their booked session to allow tidy up time.
There may be rare occasions where opening times have to change. Every effort will be made via social media and the website to contact those affected.
Customers who arrive after the start of their play session will still need to leave at the end of the session, irrespective of time spent at Adventure Play Town.
Adventure Play Town reserves the right to close should there be a risk to the safety and security of visitors and staff.
All children visiting Adventure Play Town must be accompanied by an adult, (18 years+).
All children must be supervised by a parent/carer at all times.
There may be small pieces that could be chocking hazards for young children so please ensure your child is monitored at all times.
Adventure Play Town staff are not responsible for the supervision and behaviour of children. As such, parents/guardians must accept full responsibility for the supervision of their child/children whilst at Adventure Play Town.
Any child or adult causing wilful damage will be liable to pay for any damage caused.
We reserve the right to ask a person to leave.Aggressive behaviour or illegal activity of any kind will not be tolerated.
Children who are unwell, or who have been unwell, must not visit Adventure Play Town for 48 hours.
We may offer a rescheduled session providing contact is made prior to the original booked session.
Only food and drink purchased in the café may be consumed on the premises.
No shoes should be worn in the play area only socks. The gated play area is a food free zone, all food or drinks should be consumed in the cafe area.
Adventure Play Town is a smoke free facility and smoking is prohibited anywhere on our site, including the use of e-cigarettes.
Assistance animals only.
We ask that you leave all prams and buggies in the designated area, as they are not permitted in the cafe or play area
Transfers and Refunds
All children playing at Adventure Play Town must have a valid ticket for the session they are attending.
The ticket price includes admission for one session.
The ticket price excludes food and drink.
Customers with pre-booked tickets are given priority entry. Entry cannot be guaranteed for visitors who have not booked.
All tickets are non-refundable.
Adventure Play Town reserves the right to update ticket prices.
Visitors can take photographs of their own children only for personal, private, non-commercial purposes only. With consent, Adventure Play Town may opt to share photographs of children playing on our website, social media or promotional materials.
Adventure Play Town operates a CCTV system inside and outside the premises. CCTV is in use for safety and security, day and night as well as to assist in identifying and prosecuting any offenders. You can contact us if there are any queries at email@example.com